Patient Safety: Listening to Family Members

In this compelling discussion a Mother describing her attempts to get medical attention for her jaundiced newborn, and living with delayed diagnosis and treatment for her husband’s cancer. The outcomes in both cases, are tragic, and the Mother seeks to prevent future such errors.This is a great discussion trigger for patient safety and for patient movements in advocating for safety. The dangers of not taking family concerns about a family members condition seriously, becomes clear, and can lead to a discussion around respect and taking family concerns seriously.

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